This notice is for the Nine Cats Software company website. Mudroom: Family Organizer and Vinyl Frontier have separate notices.
The short version
We do not put analytics, advertising, tracking pixels, or forms on this site. If you email us, we receive the email. The companies that host and protect the site may keep ordinary technical logs.
Who is responsible
Nine Cats Software Inc., a Canadian company, is responsible for the personal information described in this notice. Our Privacy Lead can be reached at privacy@ninecatssoftware.com.
Information you submit
The website does not contain:
- User accounts
- Comment areas
- Contact forms
- Newsletter forms
- Public profiles
- Payment forms
The website itself does not ask you to submit personal information.
If you email Nine Cats Software, we receive your email address, the message, and anything you attach or include. We use it to reply and conduct company business.
Hosting and technical logs
Like nearly every public website, the providers involved in hosting, content delivery, DNS, and security may process limited technical information needed to deliver and protect this site. This may include an IP address, browser or user-agent information, the requested URL, date and time, response status, security events, and basic diagnostic information.
This information may be used to deliver the site, maintain reliability, diagnose faults, prevent abuse, and protect the service. Retention depends on the provider and production configuration.
Service providers and processing locations
We use service providers for functions such as website hosting, domain services, security, and email. They may process information for us only as needed to provide those services or meet legal obligations.
Depending on the provider and its systems, information may be processed in Canada, the United States, or another jurisdiction. Information in another jurisdiction may be subject to the laws of that place.
Retention
We keep email correspondence and related business records only for as long as reasonably needed to respond, operate the company, maintain appropriate records, resolve a dispute, protect the service, or meet a legal obligation. Technical-log retention is set by the providers and production configuration involved.
Safeguards
We use administrative and technical safeguards appropriate to the limited information handled through this website. No internet or email system can be guaranteed completely secure, so please do not send passwords, payment details, or highly sensitive personal information by email.
Your choices and privacy requests
You may ask to access or correct personal information we hold about you, or withdraw consent where consent is the basis for processing. Legal or practical limits may apply. You may also raise a concern about how we handled your information.
Send the request to our Privacy Lead at privacy@ninecatssoftware.com. We may need enough information to understand the request and confirm that we are responding to the right person.
Third-party content
This site intentionally avoids third-party advertising, embedded media, remote fonts, and social widgets. Email links may open your own email software. If external links are added later, the destination’s privacy practices apply after you leave the Nine Cats site.
Sale of information
Nine Cats Software does not sell or rent personal information collected through this website.
Children
This corporate website is not directed to children and does not intentionally ask children to provide personal information.
App privacy
See the separate Mudroom: Family Organizer privacy notice and Vinyl Frontier privacy notice for information about those apps.
Changes to this notice
We may update this notice when the website, our providers, or applicable requirements change. The date at the top shows when it was last revised.
Questions or complaints
Questions or complaints about this notice or information sent to Nine Cats Software may be directed to our Privacy Lead at privacy@ninecatssoftware.com.