These terms are a straightforward agreement between you and Nine Cats Software Inc. about your use of Family.
Agreement to these terms
By creating an account or using Family, you agree to these terms. If you do not agree, do not use the service. The Family privacy notice explains how we handle personal information.
Using Family
You must be at least 16 years old to create or use a Family account and must be able to legally agree to these terms. Accounts are not available to anyone under 16, including through a household invitation. If you add information about another person, including a younger household member, you are responsible for having the authority to share it.
Accounts
Keep your sign-in provider account and devices secure. You are responsible for activity under your Family account. Tell us promptly if you believe it has been used without permission.
Subscriptions
Family requires an active subscription verified through Apple or Google Play. The applicable store shows the price, billing period and any trial eligibility, and handles payment, cancellation and refunds.
Subscriptions renew automatically unless cancelled through the store. A trial may convert to a paid subscription under the offer shown by the store. Follow the cancellation deadline in that offer and manage the subscription using the store account that made the purchase.
Apple Family Sharing is enabled. Apple decides whether a family member receives shared access. A family member using shared access does not control the subscription owner’s billing or cancellation.
Without an active entitlement, you may sign in but cannot use ordinary Family features or household data. Subscription recovery and management, support, legal information, account deletion and sign-out remain available. Deleting your Family account does not cancel an Apple or Google Play subscription; manage it separately in the store.
Household content
You keep ownership of information and content you add to Family. You give Nine Cats Software a limited permission to host, process, copy, and display that content only as needed to operate, secure, and support Family.
Information added to a shared household may be seen, changed, or removed by other household members according to the app’s permissions. You are responsible for the content you add and for having the rights and permissions needed to share it.
Acceptable use
Do not use Family to:
- Break the law or another person’s rights.
- Upload malicious code or content intended to harm, deceive, harass, or exploit anyone.
- Interfere with the service, bypass access controls, probe for vulnerabilities, or access accounts or data without permission.
- Reverse engineer, copy, or modify the app except where applicable law expressly permits it.
- Use automated means to scrape, overload, or disrupt the service.
Third-party services
On Android, you use Google to create or sign in to your account; on iOS, you use Apple. We use the provider identity and the account information you share to operate your account. Optional account linking requires proof of control of both sign-in identities and does not automatically merge separate accounts.
If you obtain Family through Apple’s App Store, Apple’s standard end-user licence agreement governs the licence to the app unless a valid custom licence is provided through the App Store. These terms govern your Family account and service use.
Service changes and availability
We may update, change, suspend, or discontinue parts of Family. We try to operate the service reliably, but we do not promise that it will always be available, uninterrupted, secure, or error-free. Keep separate copies of information you cannot afford to lose.
Calendar and local information
Calendar details, weather, air-quality information, and alerts may be incomplete, delayed, or inaccurate. Family is not an emergency or safety service. Check official sources when information is important to health, safety, travel, or time-sensitive decisions.
Our software and materials
Nine Cats Software and its licensors own Family, including its software, design, branding, and other materials, except for content supplied by users or third parties. These terms do not transfer that ownership to you.
Suspension, termination, and account deletion
You may stop using Family at any time and may delete your account using the in-app account-deletion control. We may suspend or end access if you materially breach these terms, create risk or harm, or if we discontinue the service. Where reasonable, we will give notice before ending access.
Account deletion is handled as described in the Family privacy notice.
Disclaimers
To the extent permitted by law, Family is provided “as is” and “as available.” Nine Cats Software disclaims warranties that are not expressly stated in these terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these terms excludes warranties or rights that cannot legally be excluded.
Limits on liability
To the extent permitted by law, Nine Cats Software is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, goodwill, or opportunities arising from Family. Nothing in these terms limits liability where doing so would be unlawful, including liability for fraud or wilful misconduct.
To the extent permitted by law, Nine Cats Software’s total liability arising from Family or these terms will not exceed the greater of the amount you paid for Family during the 12 months before the event giving rise to the claim and CAD $100.
Governing law
These terms are governed by the laws applicable in Canada, without regard to conflict-of-law rules. The courts of competent jurisdiction in Canada may hear disputes relating to these terms. Mandatory consumer rights and any forum rights that cannot legally be waived remain unaffected.
Changes to these terms
We may update these terms when Family, our practices, or applicable requirements change. We will post the revised terms here and change the date at the top. If a change materially affects your rights, we will provide additional notice where required. Continuing to use Family after the revised terms take effect means you accept them.
General
If a provision of these terms is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition, reorganization, or sale of assets. These terms and the documents they expressly reference are the entire agreement between you and Nine Cats Software about Family.
Contact
Questions about these terms may be sent to support@ninecatssoftware.com.